Directions: On the corner of Yen Thai and Tam Thuong Street. Opposite Hang Da Market.Phone: 09 7613 8900
143 Nguyen Tuan, Thanh Xuan, Hanoi
“Update: As promised, the website updates have gone into effect and look good. Given their communication with me after this review, as well as the quick follow-thru on their improvements, I happily revise my earlier 3 stars to 4 stars and also recommend them as a good option. original review...”
We have just visited Hanoi and gone on a 3 day-2 night trip to Halong Bay, organised through Miss Ly. It was amazing!! Miss Ly not only came to our hotel and explained about the tour, she also brought us some fruit!
Often what you see on a website isn't as good as the reality, but this tour was even better than we expected, with so much included in the price - the kayaking, Pearl farm, cave, monkeys, as well as delicious food! Peter was an excellent tour guide and we were very satisfied with the tour. We will certainly recommend it to any friends who visit Vietnam as well as to friends who live in Hanoi. It is a family memory for the 4 of us which we will never forget! Thank you, Miss Ly!
We used Miss Ly often during our 5 year stint in Hanoi for visa renewals, tour & accommodation bookings and transport. I cannot recommend her highly enough. She is an efficient, honest, professional who understands the foreign client. Miss Ly gave us competitive quotes and options quickly, sometimes at very short notice. She was on hand for general advice and was up to date the ever-changing and confusing visa requirements. On two occasions we needed Miss Ly’s help urgently (one occasion was at Immigration) and she was immediately available to sort out the situation to get the best possible outcome. What really puts Miss Ly a cut above is her customer service; she understands the value of keeping customers happy. I have recommended her to all our guests over the years as well as local expats as I really believe she is an outstanding agent in her field.
Miss Ly has always been friendly, reliable , helpful and honest with all my requirements, visas, visa on arrival letter, and cruises, trips and international travel, I recommend her to anyone
Previously (March 2014): I thoroughly recommend Miss Ly's travel agency. She can arrange visas, visa extensions, visa on arrival letters,tours,flights,hotel accommodation and answer any travel queries.Her service is excellent, she speaks English very well and she has been very helpful with after hours service for me and my family.
I have been getting all my visa work done by Miss Ly for the last three years. Believe me thats alot of visas. She is just wonderful and I send all my friends to her. Miss Ly communicates well and has great follow through, and genuinely will do what she can to help you out especially if you find yourself in any tight spots,
I wouldnt go anywhere else, she is reliable and trustworthy and she even has a delivery system, way to go Miss Ly.
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