Directions: Go West on Kim Ma until you see the Daewoo Hotel. It is in the office building to the right.Phone: (+84) (0)24 38315111
Experience from a Brit
I got some important paperwork done here by a helpful lady who spoke English and provided excellent customer service.
It involved 2 members of staff, international mail, and some official seals.
Cost = free
I then went to the British Embassy and was met by a miserable woman who made me feel like an inconvenience to her repetitive day.
I needed a standard letter which would involve them hitting the "print" button on some letter-head paper.
Cost = ~$60
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