Directions: NEW SHOP: #8 Nguyen Hoang Ton, the street outside Ciputra, close to the gate near the G Towers. Call us for delivery!Phone: 090 490 7455
Kinh Do Building, 292 Tay Son, Đống Đa, Hanoi
“I have worked for this company for 4 years in Hanoi now and am happy to sign on for another year with them. They are friendly and supportive. They have always taken a great approach to dealing with any issues I have had and found a reasonable solution. I would highly recommend this company. ”
Donkey Bakery, for my money, serves the very finest bread in Hanoi. Their Nordlander dark bread is incomparable and there is nothing like it in Hanoi. Another of their delicacies is their pretzels, especially with some spicy mustard. The chocolate donut holes are scrumptious.
Baking bread, quality bread, is an art and a skill. But also depends on quality ingredients. I have seen their kitchen and their equipment and I know they don't cut corners on the quality of their ingredients or attention to baking. They are passionate about bread and quality.
On top of all that, Donkey Bakery hires people with disabilities and helps them find dignity and a sense of purpose in a country where disabled people don't have a lot of opportunities. I admire that. And I admire their mission.
Donkey Bakery is a bright light and a rare find in Hanoi. I always feel good about giving them my business.
I use this for nothing but delivery, but for that end, it is great. Great value for money on sandwiches and the bread they do is not easily found elsewhere in Hanoi. If you're going there and expecting some sort of quirky, hipster dining experience, you're doing it wrong. They are a bakery with a few tables in back.
Bread. For some of us, from different parts of the world, bread is a significant part of our diet. To me, good bread is really important. Especially for toasting purposes where it becomes deliciously hot and dripping with butter and spreads... But I digress.
Donkey bakes great bread. Really great bread. I love that they're a social enterprise and doing a lot to help disabled people work, learn and improve their lives. I love that, but it's still about the bread. Over the years in Hanoi I have scoured pretty much every major bakery, every new bakery that pops up, to find a consistent, reliable supplier of the bread I like to eat. It's easy to get plain old baguettes and white bread, even white toast bread. What I missed the most was grainy bread filled with seed and stuff. It became an embarrassing issue when I filled half a suitcase with such bread from Australia earlier this year...
That experience lead me back to Donkey. Previously, I had been to Donkey for lunch and tried a few of their breads, but irregularly. Donkey is a long way from my home so it's not exactly convenient to get to. However, several months ago I discovered their High Fibre Grain Loaf.
O M G !!!
This is the bread I had been searching for in Hanoi. For me, it's the perfect blend of grains, wholemeal bread and flavour. So I'm hooked. Happily, even though it regularly is baked in a small-size loaf, Donkey are happy to bake me a long-loaf if I ask for it. Here's the thing - Donkey are flexible. Open to customers asking for items not strictly on their menu. That counts for a lot. Usually I take a loaf or two home, manually slice it up into chunky toast slices and freeze in freezer bags, separated by baking paper. Makes for great toast options on weekends or when feeling lazy during the week for dinner.
Donkey's website is great for ordering. Often I will order the day before, or early in the morning, and either collect bread on my way through towards Tay Ho or have it delivered to my office during the week. The delivery service is brilliant. I regularly order lunch (great and diverse menu) from Donkey now, usually a ciabatta sandwich - fresh, soft and yummy. They are on time, every time and will deliver loaves of bread for me as well if I need them.
I could ramble on. Great business, great staff, great products, great service. Can't ask for more than that. If there was a sixth star, Donkey Bakery would get that too.
I visited this place today. I was really impressed. SO SO welcoming. Not a fake welcoming either a really warm genuine welcoming. The food was fast and smashing. I had the leek soup and I honestly have been thinking would it be too much if I went back again this afternoon and ordered the same thing again. Nice Decor and totally chilled. You could hang out here for ages for one of those days you have heaps you need to get done. get the juice get the meal get the coffee and cake maybe another juice. Well impressed cheers guys.