Status: (Moved) What's This?
Name: GLN Headquarter (Keangnam)
Address: 10th floor - Keangnam Office Building - E6 lot - Pham Hung roads , Cầu Giấy, Hanoi
Phone: 0944548536
21.01753045042862 105.78331044307560
Description: Vision and Mission:

- Vision:

GLN strives to become one of the leading English Centers in Vietnam and a world class unit in ESL teaching, which provides high-quality General English and IELTS training courses.

- Mission:

Our mission is to build a professional and friendly educational environment to facilitate ESL students in practicing their English skills and provide them with the confidence to integrate in the global community. The best IELTS training courses are offered to help them achieve high score in IELTS tests, thus creating better opportunities in higher education and employment.

Rating: 3.17 on a scale of 1 to 5. Based on 6 reviews.

6 Reviews (Followed by 4 users)
teacher31 on GLN Headquarter (Keangnam)
June 20th, 2013 at 10:03 pm

I worked at GLN for 3 years and became a manager to try and fix the absolute mess that the school was in. I did manage to standardise materials, improve workflow processes, and help a lot of students get high scores for their IELTS exams during my time, but I could not change the attitudes of the staff, the owner, or the "pioneer" teachers.

This school has had and continues to have so many problems. The Philippine government has currently suspended them from hiring Filipinos due to the owner's inability to comply with Vietnamese Labor Laws.
Major issues include forcibly taking a teacher's passport to stop her leaving the country, forcing a teacher pay for bribes that were paid to Immigration to get his work permit and visa, illegally terminating a teacher who asked for a class to be moved to another branch, threatening to fire teachers when they asked for discussion on matters which change conditions stated in their contracts, and the list goes on and on.

I am still owed thousands of dollars in unpaid overtime as the owner informed me that my overtime work was purely "for the development of the company", which apparently meant that I should be devoted to GLN and build the company for free. In my final month the owner asked me to do a large amount of overtime work, when I asked to be paid for the work she informed me that she would cut my salary by 20% and demote me - after 3 years of contributing to "the development of the company".

The other problem with the school is that although there are now placement tests to assess students' levels, the admissions staff will put students into any class in order to get a commission. Imagine having students who cannot write complete sentences in an advanced IELTS class!

Working at this school for 3 years actually turned my hair grey and was the most stressful experience I have had in my teaching career. One thing I will never forgive GLN for was that working there almost completely killed my passion for teaching.

To state it simply, for your long term health and happiness I suggest working in another school.

ltmagnificent (elite user)
ltmagnificent on GLN Headquarter (Keangnam)
January 4th, 2013 at 11:19 am

This place was weird, and after reading the other reviews, it just seems to get weirder. The reviews on here seem to be all over the place and, quite frankly, a lot of them seem planted.

First off, I have what I guess could be called experience here, but not as an IELTS teacher. I was to be a short term substitute for some kids classes that were finishing up but whose teacher had skipped town.

My first impression of the place was that it was a well run Vietnamese center. The classrooms are awesome, they are brand new and on the tenth floor of Keangnam. All are wired with the latest technology.

The staff seemed professional, at least at first, and the director was a nice guy who was of Asian descent but spoke English perfectly with an American accent.

Everything seemed to be legit.

The classes were not so legit. First off they just rounded up whatever kids they could find and threw them all together. The result was predictable, vastly different ages and levels working from a book that was either too easy or too hard. They were also some of the worst behaved kids I have encountered in an English center environment. This wasn't helped by the fact that my assistant went to make photocopies and never came back. The first class was such a disaster I just followed the assistant's lead and took off. I have been here too long to put up with that kind of BS.

On another note, the website is indeed up and running. I have used it on several occasions for downloading copyrighted material free of charge.

I have a former student who attended an IELTS class there, but told me they would not take another.

I am going to go ahead an give the place 3 stars for being one of the more confusing centers I have come in contact with.

danieljrymer on GLN Headquarter (Keangnam)
May 30th, 2014 at 10:23 am

The following is a story based on personal experience and is not intended to hurt feelings or cause drama.

I have been a GLN part time teacher for the last 8 months. Before working at GLN Kaengnam, i spent a year in the countryside working at a very small English center so i am VERY familiar with all of the communication problems that can occur at any language school. What happened to me may not be unusual for teachers here, but it IS unusual for a school that seems on the outside to be so functional yet find a way to treat it's teachers so badly.

I began at GLN while freelancing all over hanoi, and was told to stop my freelance work because they wanted me to slowly go on the full time track. I was very excited for this, because i was expecting job stability. Thats when the sh*t hit the fan. I dropped my freelance work and for 4.5 months i worked at GLN 7 days a week, often from 8 in the morning until 8 at night and on weekends. The only break i took was when i got incredibly sick. The staff would see how hard i was working but not say anything. Finally, when some of my classes ended, i was offered a full time contract that CUT MY SALARY IN HALF. they claimed the benefits would make up for it but after reading the fine print it was clear they were out to screw me over. I applied and was accepted at a few other english centers, and when i came back with their offers, they refused to negotiate. So, i gave my notice and i left.

The day i arrived at GLN i had everything needed to process a work permit. 8 months later they weren't even half finished. they left me to pick up my documents (degree, teaching certificate, which were being held hostage) at some random place i didn't know. They claim to offer insurance, which is one of many things promised that i never received. In the end i was a weekend teacher, waking up at the crack of dawn to babysit the children of the staff that worked there. I know there are things i am forgetting but i am literally seeing red right now so i am just going to continue.

GLN is great if you are a part time teacher looking for no support or communication from staff or other teachers. So, GLN is a really good school if you don't care about being a good teacher. The teachers they have are great, but about half of them will be gone over the next few weeks and they have no one to replace them, or teach their 'summer camp'. Which is a joke.

I apologise to J and Sh, to whom i am very grateful. There are many great people on this sinking ship and i truly wish them nothing but the best. I just felt the need to tell MY story, so other teachers don't fall into their trap of excellent marketing that makes them SEEM to be a reputable school.
Thanks for listening!

lava87 on GLN Headquarter (Keangnam)
October 4th, 2014 at 9:14 am

I used to study there and the IELTS class was really good, i got my result 7.0. Thank you GLN!

jimmij on GLN Headquarter (Keangnam)
February 25th, 2014 at 4:39 am

I worked at GLN for 3 months last year, and I'm very surprised to read the negative reviews posted here.

I didn't have any trouble at all while working there. In fact, there were a lot of positives:

The other staff members were friendly, helpful and supportive (particularly the Academic coordinator Jacques and Sherin Campos).

The facilities were excellent.

The salary was good, and payed fully and promptly.

There were regular, constructive teachers' meetings.

In short, I'd have no hesitation recommending GLN as an employer.

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