I cannot speak highly enough of Phung.
we just returned from a northern road trip, having rented 2 Baja 250cc bikes.
Phungs prices were better than competition, but what really set him apart were his knowledge, help and honesty.
when collecting bikes, Phung spent a long time sitting down with us over some tea, giving suggestions on where to go. He also loaned me a whole bunch of riding gear free of charge.
On the way to Sapa, Phungs very expensive motorbike helmet was stolen off my bike. *Make sure to take ur helmet in the carriage*.
It was actually a challenge to get Phung to accept money for a replacement (I had to insist).
During the trip, one of the bikes had a problem that couldn't be fixed easily. The toolkit had also fallen off unknowingly (our bad).
Phung put his mechanic on a bus to Ha giang, and a new motorbike was delivered to our hotel, in Meo Vac.. the middle of nowhere, literally as we ate breakfast, the next day. All at his own expense.
It was so good knowing that Phung had our back, and when the helmet got stolen and the toolkit lost, he didnt jump at the opportunity to rip us of. Will *definitely* use his services again.