I was there once while my 2 months stay in Hanoi. It was very easy to find and I was very pleased with the whole experience. It was the owner who cut my hair-may b because he spoke english. but hem 2 people were blow drying my hair at he same time-it was so much fun and i was ready for no time. i think i paid around 300,000 if i remember correctly. i definitely recommend the place.