dawnation (elite user) dawnation posted July 12th, 2009 at 3:21 pm to Shopping. Viewed 403 times. Answered 18 times.

My dumbass question for July: Just had a burfday and want to indulge in a little shopping. Went out and did a mad Made in Vietnam hop-skip across Hanoi, coupled with a stop on Nha Tho/Nha Chung street and Kana. Got a couple of things, but really hoped for more. Xe om driver extra happy at the end of the day when payment time came.

Back at home I decided to join the online shoppers, if only to fantasize. Then it hit me - how difficult is it to get Victoria's Secret, Old Navy, or another familiar (ie I know what size I wear there) store in the US to ship to Vietnam? Or is it more feasible to send to a friend, who can then ship it to me? I know we've discussed books and other equip here, but was wondering if anyone had experience with getting clothing shipped? Will I lose my shirt if I try it (pun intended)?

Last answered by biddy about 13 months ago.

Answers (jump to newest answer)

Danthetaydevil wrote on July 12th, 2009 at 3:34 pm
Danthetaydevil (elite user)
Good Answer dawnation marked this as a good answer

Ive bought clothes and other things online from Australia, because I was using an Australian credit card with a Vietnam shipping address cause a few problems with some shops but nothing insurmountable. Maybe Vietnam has a reputation for credit card fraud?? I'm not sure.. but One shop had to send a photo copy of my card and ID as proof, another just took an email from my work address explaining that I was living and working here and they were cool with it. of course you also get stung with tax on everything you buy as it comes into Vietnam,I paid about $80 tax on $300 worth of clothes. So factor that into your equations when shopping.

bobthebob01 wrote on July 12th, 2009 at 5:03 pm
bobthebob01 (elite user)

I am doing a few shopping online regularly and i second Danthetaydevil on the key points:

- some merchant services or online store may ask you additional info for security purpose as indeed Vietnam is red flag by many various online system. I got once denied completely to make purchase simply because my IP was from VN. But after the initial security check i could keep on purchasing the "regular" way.

- Tax will have to be counted in the equation. You can check this thread /en/aska/answers/qid/2072

Other than that, i don't see other trouble.

bobthebob01 wrote on July 12th, 2009 at 5:05 pm
bobthebob01 (elite user)

sorry the link was suppose to look like this: http://newhanoian.xemzi.com//en/aska/answers/qid/2072

pippasweetie wrote on July 12th, 2009 at 5:17 pm
pippasweetie (elite user)

I could not use my paypal account in Hanoi which was created in Australia and a call to paypal confirmed that it was because I was in VN. It was complicated to re-verify (if that is a word)and the proof needed was in Aus.

Husband opened a paypal account from Hanoi using Australian credit cards and it works ok.

My experience of having clothes sent = lost in the mail.

Cheapest, safest option is to get a travelling friend to bring them...

granteralus wrote on July 12th, 2009 at 5:38 pm
granteralus (elite user)
Good Answer dawnation marked this as a good answer

Yeah, there's always the chance of things getting "lost". If it's something you really need, make sure you purchase the ability to track it online and get it insured.

I know of a couple ways you can get around the IP address "red flags" when shopping online. For starters, you can call Visa, MasterCard, or whoever, and tell them that you're traveling and would like the security blocks momentarily dropped. It might open your account to fraud, but you'll just need to discuss that with whichever bank your card goes through. I've used this method a couple times, and it worked great. However, the transaction could still possibly get blocked by the vendor.

Another way, instead of placing the order online, is to get the item number from their website and use Skype to order it directly over the phone. They'll ask for all of your personal info, but there won't be any kind of IP address conflict.

You'll still probably have to pay around 10%-20% tax though when it arrives. If it arrives. Aarrggh...

TallyGirl wrote on July 12th, 2009 at 9:32 pm
TallyGirl (elite user)

Amen to all above. If you see things you like online, why not print them out and have your tailor make them to fit you? Much quicker, surer, and probably much less expensive than buying online and then paying customs taxes too.

You could also treat yourself to something fabulous in the jewelry dept., maybe a fun hat to block the sun when you're out walking, or get the 3 hour tour at VN Aesthetic Institute.

I know our retail therapy is severely hindered/limited sometimes here, especially at birthday time when you really, really need it. As with lots of other things, we must make do with what we have where we are.

So Happy Late Birthday, Dawnation:)

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joshiverella wrote on October 4th, 2010 at 8:48 am

Hi everyone. Just wanted to see if there has been any updated feedback on online shopping since this thread was answered 14 months ago.

Need some essential skin care/cosmetics from strawberrynet.com and thinking of getting a book from amazon. Think it will get here? My father in law sent me all my mail in a huge parcel via snail mail last month and I have yet to receive it.

Also, will I get taxed for cosmetics and books?

Donkey-abroad wrote on October 4th, 2010 at 9:24 am
Donkey-abroad (elite user)

I recently ordered 4 books from Amazon UK and they took about 5 weeks to get here, no problems with customs at this end, didn't have to pay any taxes.

Vegas wrote on October 4th, 2010 at 12:41 pm
Vegas (elite user)

Interesting. I ordered a Kindle via Amazon (US) and had to pay tax. What was the value of the books? Perhaps if the item is worth more than a certain amount, you have to pay tax. Or are books tax exempt? What about CDs? I'd like to start ordering CDs from Amazon again. Would I have to pay tax on them?

Newman wrote on October 4th, 2010 at 12:53 pm
Newman (elite user)

See here for some links to Customs information about duty on various goods:


I have had textbooks sent here no problem at all, no tax. A Kindle would attract tax as electronic equipment.

Curiously, the Post Office where my textbook packages get sent to (near my wife's work) randomly decide to deliver one package but keep another - even though they are the same! Something due to being too heavy, even though they are the same... So I get a little slip of paper saying to go and fetch it. Show my passport and get my package. No dramas and no tax.

Nena wrote on October 6th, 2010 at 5:34 pm

I've placed 4 orders for books from Amazon.co.uk over the last 6 months and they've all arrived in anything from 2 - 6 weeks. I use my office address and they are always delivered, I haven't had to pick them up (though I've never ordered more than 2 books at a time, so they weren't very large or heavy packages). The packaging clearly had been opened and resealed every time, but apart from that there have been no issues.

The only "book" that has not made it to me is a diving logbook I ordered online that was sent 7 weeks ago and has disappeared- I suspect it is sitting on some baffled official's desk in some ministry somewhere (it's a techie one so there are no bright pictures of tropical fish on it to given them a hint as to its purpose).

joshiverella wrote on October 6th, 2010 at 8:43 pm

Thanks for the responses. What does amazon do if you don't receive it, do they send another one or do they refund?

Grant wrote on October 6th, 2010 at 11:30 pm
Grant (elite user)


Err..... ask Amazon.


NickinNam wrote on October 7th, 2010 at 12:25 am

I've stopped ordering things. Things that weren't stolen from the mail (old camera) arrived wet (replacement old camera), or with huge tax bills (second replacement old camera for the wet ruined one--40% of purchase price).

It's a bet. You feel lucky? Only a month you've been waiting? Wait some more. It might get here (wet or with a tax bill), or it might not. Depends who opens your parcel to see what's in it and if they like it or not.

lanbaby wrote on October 7th, 2010 at 7:51 am

I got another way that will be very easy for online shopping. In Vietnam we have someone who does ORDER service, normally from US. The progress is choose things -> give them link -> get confirm from them that your things is purchased -> pay them money -> wait (normally 1 month) -> got it ^^
The formula for money is Price on web x discount(if any) + tax of that site(if any) + ship within US (if any) + ship US - VN (normally 11$/kg)+ a little money for that person (depends, but normally 10%)
THat's all, dont have to pay expensive custom tax. I'm ensure your things cannot be stolen.

Nena wrote on November 23rd, 2010 at 9:32 am

Just an update from my last response above, yesterday I received two parcels: one was my dive logbook that had been ordered about 4 months ago and one was an Amazon order with two novels that I had ordered 2 months ago. Strangely, neither package looked like they had been opened- up until now every Amazon package I've received has been opened and resealed; they've usually also arrived in less than 2 months.

Perhaps there's a new scanning process involving an official staring intently at sealed packages for several weeks trying to read their aura to determine if they are harmless or not.

To answer Joshiverella's question about what happens if a package is not delivered, that would depend on the despatching company's policy. I've never investigated this question with Amazon, but I did get the British Sub-Aqua Club to re-send me a logbook to an address in another country, which they did without hesitation.

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raymondwllee wrote on July 14th, 2015 at 6:02 am

on a different note. bought laptops from http://m.trananh.vn

Came with pirated office that expires. Beware and happy shopping...

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biddy wrote on January 8th, 2018 at 12:44 pm

I found a great online shop in Vietnam, you can choose English. You can choose pay on delivery, so no credit card problems. I've ordered loads of stuff in the last 3 years, garden furniture, multi vitamins, mac computer accessories, electric tooth brush, electric blankets, duvets. But last month I ordered a wool coat, it arrived, nicely made but was too small. I contacted the customer chat line, explained the problem, they collected it free of charge, and replaced with a larger size (very fast) So though they don't have books in English, for nearly everything else they're fast quick and reliable Lazada.vn is the website.

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