johnspud johnspud posted September 15th, 2016 at 3:56 am to Other. Viewed 39 times. Answered 8 times.

I'm moving to Hanoi in November. Can you tell me which rental agents have given you exceptional service. I'm looking for a serviced apartment in Ba Dinh or Hai Ba Trung. I remember hearing about one agency to avoid at all cost - anyone remember which one this might be?

Cam on!

Last answered by ngohonest about 12 months ago.

Answers (jump to newest answer)

moccaobe1 wrote on October 6th, 2016 at 10:25 pm

have been here 6 years and the folk at imagegroup are great

helrol wrote on October 7th, 2016 at 3:00 am
Good Answer johnspud marked this as a good answer
I rented my apartment through them. Ken is a great guy, nice, honest, professional and he speaks English well. Highly recommended.

Alabaster Black wrote on October 7th, 2016 at 3:19 am
Alabaster Black

The only agent I ever recommend is Mr. San at Viet Long Housing. He's never given me the run around. Only shows what I'm looking for. No bait and switch.

And maybe most importantly, he's still available after you move in if you have issues with the landlord. He doesn't suddenly disappear once the commission is in the bank. That matters.

johnspud wrote on October 7th, 2016 at 9:54 pm

great replies, thanks

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johnspud wrote on December 13th, 2016 at 12:37 pm

Ken Nguyen of Umove is nothing less than a miracle worker, in my opinion. I just email him with my apartment problems, and the next thing I know, it's fixed!


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phamdinhtung wrote on July 31st, 2019 at 3:33 am

I lived in SaiGon, i moved to Ha noi for working a week. I used service, their staff helped me to find the shortterm apartment in Trung Hoa area with excellent apartment, great care during the time to stay in this apartment. They are very kind with helpful!

Hendrik wrote on July 31st, 2019 at 4:05 am

I and my wife spent a great deal of time with to find the right house in Tu Hoa area. The Agent supported us to deal with the owner on any issues concerning to the house before we moved in and during the time we stayed they appeared when we have any problem with the house. We would really like to thank for their kindness.

ngohonest wrote on July 31st, 2019 at 4:31 am

Hanoi is a city I fell in love with the first minute we arrived. Eating street side, motorbikes EVERYWHERE, the control chaos of crossing the street, and the people keep me going back year after year. I experienced free housing service agent with Mr Tung from Thanks!

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