I'm moving to Hanoi in November. Can you tell me which rental agents have given you exceptional service. I'm looking for a serviced apartment in Ba Dinh or Hai Ba Trung. I remember hearing about one agency to avoid at all cost - anyone remember which one this might be?
The only agent I ever recommend is Mr. San at Viet Long Housing. He's never given me the run around. Only shows what I'm looking for. No bait and switch.
And maybe most importantly, he's still available after you move in if you have issues with the landlord. He doesn't suddenly disappear once the commission is in the bank. That matters.
Ken Nguyen of Umove is nothing less than a miracle worker, in my opinion. I just email him with my apartment problems, and the next thing I know, it's fixed!
I and my wife spent a great deal of time with Alphahousing.vn to find the right house in Tu Hoa area. The Agent supported us to deal with the owner on any issues concerning to the house before we moved in and during the time we stayed they appeared when we have any problem with the house. We would really like to thank for their kindness.