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Name: Mela Hotel
Address: , Tam Dao

Description: A (relatively) upscale hotel in Tam Dao overlooking the Red River plain.
Rating: 3.25 on a scale of 1 to 5. Based on 4 reviews.


hotel restaurant tamdao hiking pool    (Add Tags)     Why?   

MIC – Minh Quang International Cooperation., JSC

5 reviews

Số 7, Phố Nguyễn Khả Trạc, Phường Mai Dịch, Cầu Giấy, Hanoi

0974622815

I have worked for MIC for over two years now in that period I have been placed In some great Teaching positions and truly have been able to enjoy real Vietnamese culture all that aside , I have enjoyed working for MIC they have always paid me on time or in advance if I have ever needed any help !...

4 Reviews (Followed by 1 user)
 
Davey1
Davey1 on Mela Hotel
September 10th, 2012 at 3:03 pm

been here before several years ago and figured it MUST have been redecorated since then... but no... only change was the price tripling.

Hotel has a big swimming pool, probably biggest in Tam Dao, but partner said it was "vinigary" ... as it was also medium green I avoided it. Just got shot of one ear infection, didn't want another. And the little one entertained himself collecting loose tiles from the edge.

Rooms have big balcony/terrace things with large sliding door windows however, there is only 1 small table and 2 deck chair things, slightly broken, slightly old, on the terrace... waste of space me thinks.

The sliding door things don't shut, and only the suggestion of the presence of a lock from years ago. Not such a bother as I didn't really feel any of the other guests would rob us but... doors should lock, no?

The rooms were done in pretty basic decor, posh for a state owned provincial hotel 300kms from Hanoi but, this isn't one of those. Bathrooms likewise. No shower curtain. Weak shower. 2 towels only. Dirty old plastic bin from the local market.

The breakfast was edible. But basic. Even the VN food was limited to fried rice (possibly a few days old) and pre-prepared, dried pho. Had the usual flayed hot dog sausages, deep fried. Drying bread, low grade, no toaster. But Anchor butter, so at least one thing with some quality in there. And the eggs were nice, but hard to screw those up. Also the breakfast buffet cloth hadn't been changed in some time, possibly weeks? months? ever? as the stains and old food on it showed. We were first to breakfast each day, so it wasn't a previous diner's muck.

The positives are that it has an AMAZING view and you can sit on the terrace and watch the clouds roll past while reading a decent book. And the staff were really nice, but directionless and poorly supported by whoever the owner is now...

Why this nit-picky anal review? They charged 100usd a f*&^$^#% night!!! AND you had to pay for the water! for that much, in a province outside Hanoi, I expect clean, organised, tidy, freshly painted, blue pool water which smells of chlorine not kid pee, door locking perfection! If it were 20-30usd a night, fair enough, but for 100, no way!

NB: they don't even have their own email domain and no hint of a website.

Owner of Mela, u suck! ... feedback to self, u fool!

 
ourman (elite user)
ourman on Mela Hotel
September 19th, 2010 at 10:05 pm

It's hard to know how to arrive at a mark out of five for this place - because there is the pool and outlook (very good) and there is everything else (pretty bad).

So let's start with the pool. It's large. Very large. It has a cordoned off kiddies area and even a little jacuzzi-style sit-down bit.

The whole terrace looks out over the valley. It is so high the clouds swirl around it. Sunsets are magnificent.

Okay so it's not all good. The pool is fairly clean if far from spotless. Worryingly the underwater lights have come away from the wall - loose electric cables and water make me nervous. Staff don't turn on the jets in the jacuzzi bit and they don't turn on the lights on the terrace in the evening.

But still, on a warm day it's a great spot.

And if the rest of the hotel lived up to the standard of the pool you'd be happy but...

We paid $55 a night. Like the reviewer before we found that the room was damp. They had obviously tried to air it as the balcony door was open when we arrived. I wish they had closed the screens - it took us hours to catch all the mosquitos.

The bathroom was plain dirty. The extractor fan was thick with muck. The towels were stained and threadbare. There was no hot water so we went down and complained - they turned it on. I guess they hoped we wouldn't ask and they could save a couple of dollars.

Even then, however, there wasn't enough hot water for a bath. It ran cold before my heels were covered.

The toilet seat was scuffed and dirty.

The TV was on the blink. The sheets were ripped. Half the lights in the room wouldn't work. The door wouldn't lock properly.

There was only one hanger in the wardrobe. The fridge was unplugged. We drank the two bottles of water that were in the room and found out later they weren't complimentary.

In general the place smelled musty. We had to dry the sheets on the balcony.

The dining room layout and decor is nice but the food is pretty awful. The "Australian beef" was about as Australian as being rational over beer temperature. It was tough and inedible.

The breakfast came with four slices of toast, each about an inch and a half square. I got half a rasher of bacon.

On the final day I tried to opt for safety first in ordering and went for a BLT. I got a club sandwich - which, despite both items being on their menu, the staff seemed adamant that they were essentially the same thing.

The first two slices of bread in the sandwich were obviously the last two in an old loaf and were hard. The final one, from a new load, was soft and fresh.

The espresso machine was broken.

Like the last review, despite the place being largely empty our food arrived at 15 minute intervals.

That said, the staff seemed a willing bunch and were friendly although most seemed out of their depth.

All in all this place felt like that kind of boarding you'd be put in if you did a $20 backpacker tour that you booked in some shady Old Quarter travel agent.

Really, if I'd paid $20 a night for this place then that'd be fine. With the pool attached I'd push that up to $30.

But this place, in no way, lives up to what it charges.

The pool is lovely and the hotel is in a nice setting but they need to either be realistic about what to charge or they need to start replacing sheets, mending rooms and sorting out their menu and kitchen.

For the record - we asked if you could use the pool without staying there. They said yes, for 50,000 VND.

Personally I'd stay somewhere else and nip over.

I really hope, however, that someone puts some money into this place and gives it a makeover. A little extra investment and it could be a beautiful hotel.

 
Devo13 (elite user)
Devo13 on Mela Hotel
August 27th, 2010 at 9:26 am

Built in 1999, this hotel was the best one in Tam Dao (the "recent" Belevedere is better and assume the sme of the soon opening Flamingo It's right at the top of the village, with fantastic views of the valley, if you are on the right side of the hotel. We booked a VIP family room, with 1 double bed, 1 single (which sleeps two kids) and a crib. We arrived and the valet was waiting to open the car doors. The place is funky in a good way, like a Vietnam-style Swiss chalet. The room was decent sized, the bathroom was clean, there is a large TV. Cost was about $112 per night for Family room, and 1/2 that for a regular room.

the goods: the view (when there is no fog) is spectacular; the pool is maintained ok; the weather was so pleasant as a respite from Hanoi; English speaking staff; screens on the balcony doors to keep mosquitos out

ok: the mattresses were in between Western and Vietnamese style - hard but not rocklike.

The bads: the linen was spotted; the pillows smelled bad; the comforters were mildewed; insufficient towels for 5 people without calling housekeeping; the crib didn't have a mattress in it until we asked it; the food was either just barely ok or appallingly bad and while we were often the only people in the restaurant, 4 of the 5 orders would come out one after the other, with the final dish coming 20 minutes later (fine for an adult, disaster for a kid) and they had no ice cream in their freezer, which was hugely problematic as we'd promised the kids that for dessert. What hotel runs out of ice cream?

I imagine this place was more special before it became surrounded by cheaper hotels which blast music at night (with our windows closed, we couldn't hear the music, the tradeoff is you can't open windows after 9 pm); it still felt more upscale than its surroundings and we were the only foreigners around that weekend.

Friday night, it felt like we were the only people there.
On Saturday, the place filled up with large families from Hanoi. This showed because Saturday morning breakfast was made to order, Sunday was a buffet.

I would do an overnight here again, for the serenity of sitting on the balcony and staring into the green hills, bringing my own linen/pillows, but not two nights.

 
ndv207
ndv207 on Mela Hotel
November 18th, 2012 at 10:28 pm

I went to this hotel during the Tam Dao event in the last 3 days to have meals, and I was impressed by their foods. Everything is tasty with fair price. Their service is good, sometimes, they're a little bit slow. The staff members are polite and extremely helpful. They also have one of the best views at the city down the mountain.

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