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Name: The Oasis (Xuan Dieu)
Address: 24 Xuan Dieu, Tây Hồ, Hanoi

Directions: Opposite the entrance to the Sheraton Hotel

Phone: (+84) (0)24 3719 119
21.06118368416501 105.83214104175568
Description: A small supermarket and deli with hard to find western items.
Rating: 4.27 on a scale of 1 to 5. Based on 48 reviews.

bread deli pasta cheese gourmet    (Add Tags)     Why?   

Hung Phat Housing

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Room 1212 Packexim Tower, No 6/15 An Duong Vuong, Tây Hồ, Hanoi

0986 537 009

48 Reviews (Followed by 59 users)
 
EMyers
EMyers on The Oasis (Xuan Dieu)
December 24th, 2019 at 10:20 am

This was the 2nd year ordering from their holiday catering menu and the 2nd year they made mistakes with the order and refused to rectify their errors. Moreover, the store personnel who answer the phones are quite rude and unprofessional. Maybe 10 years ago this speciality deli was good but no longer. There are other alternatives to their mediocare food and absolutely rude behaviors.

 
hpkingdom
hpkingdom on The Oasis (Xuan Dieu)
August 15th, 2017 at 11:01 am

Ordered half a kilo of chorizo online. Didn't get informed there is more than one variant. Got the imported spanish one at thrice the price. Called up management, blamed me for putting wrong order. Obviously, didn't get a refund.

 
maliusmaximus (elite user)
maliusmaximus on The Oasis (Xuan Dieu)
May 17th, 2011 at 2:59 pm

This place is generally fantastic. A great selection of cheeses and meats at a very reasonable price. As far as I can tell it's consistently cheaper than the competition. Great location, excellent gourmet food and always fresh. The owner Marco runs a tight ship too, so I suspect this place will stay good for some time.
One big caveat though, the sandwich delivery seems to always come out much more expensive than pick-up. Sandwiches are charged based on the amount of fillings you have(cheese, meat, lettuce, tomato) so some variance is to be expected every time. However recently the price for delivery seems to have gone up despite there being no delivery fee and the cheeses remaining basically the same price.Sandwiches that were previously about 50k consistently now cost about 75k, and a more expensive cheese/meat combination that used to cost 75-80k now costs about 100k.
I pulled the staff up on this once, and in the process found out they had overcharged me for the ravioli I had delivered too.
As a test, I've gone in to order the same sandwiches over the counter, and they came out much cheaper.
Marco if you're reading this, I love your shop, but you need to keep an eye on how much the staff are charging for delivery items. Something strange is happening with your delivery.

 
noseyinhanoi (elite user)
noseyinhanoi on The Oasis (Xuan Dieu)
July 2nd, 2010 at 3:23 pm

Oasis can cater events ranging from house parties with some dips and nibbles to small dinner parties hosted by lazy cooks to a buffet extravaganza with silver service and the works.

The price is surprisingly reasonable if you just want some finger food, cheese and cold cuts. Staff will come to your house and set it all up (with plates and glasses if you need them) and then return the next day to collect serving dishes etc.

This is the best bit, though: they have a catering booklet with all the different food options and prices for you to peruse and at the back it lists "suggested menus" that previous clients have ordered, featuring.... their names and addresses, contact details and reason for the event (such as, for example, "Michael Jackson Party"). It makes for compulsive reading! You wouldn't believe the kind of fancy parties that go on in this town! Why aren't I invited, eh?

So if you've ever used Oasis catering before then beware - you could be in the book! And while this invasion of privacy is pretty thrilling for nosey people like me, Oasis should probably be more discreet.

 
Pisces-Libra
Pisces-Libra on The Oasis (Xuan Dieu)
July 17th, 2013 at 9:02 pm

been shopping here for 3 years and Marco has never let me down: excellent products and produce, ready to eat home made products and wonderful customer service (there have been at least 3 times where there was either something wrong with my bill or the meat was unsat, and no questions asked i was given a refund and wrongs were made right. this does NOT happen very often, right hanoians?)

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