tgrear2008 on Regency International Insurance
May 11th, 2017 at 4:02 am

I want to tell my recent story so that people can hear about Nick Veltre and his high level of dedication he gives to his clients.

I purchased health insurance for my wife and child. My wife developed a medical problem which was quite serious. We went to one of the international hospitals to get her admitted.

My insurance advertises that it is a "direct billing partner" with the hospital. This means that a person should be able to show the insurance card, receive a guarantee of payment and be admitted to the hospital without paying cash upfront.

The international hospital was so inefficient and very incompetent in regards to their insurance department and billing. My wife was waiting for hours at a critical time. She collapsed in the hallway. I had to pay a deposit of 20 million VND. I didn't have a choice, my wife needed care. Luckily, I carry cash.

Nick Veltre was excellent. He was writing emails to the CEO of the insurance company and to the director of the hospital. He did not pull any punches. The hospital has developed a practice of grabbing cash from people who are in a desperate situation. The insurance company was also trying to weasel out of their obligation.

Nick wasn't having any of that. He was emailing nonstop for two days. The insurance company finally provided the guarantee of payment.

Nick then told us that we need to claim any expense 30 days prior to the hospital visit and 90 days after the visit. We didn't know about this practice, and we saved hundreds of dollars more.

Nick really had to go after the hospital and the insurance company to make them do what they were supposed to do!

Now, Nick is negotiating with a better insurance company to try and get my wife's condition accepted.

I highly recommend Nick Veltre and Regency International Insurace.

bodycam on Hoang Yen Travel Agency
May 10th, 2017 at 4:33 pm

Highly recommended travel consultant in Hanoi. A must for any traveler in Hanoi. Super friendly and easily approachable. Whenever I need anything in Hanoi,I will always ask Yen, as she will find the perfect trip or solution to any of my traveling needs.

Rosh on Hoang Yen Travel Agency
May 6th, 2017 at 7:59 am

Yen is amazing. She is super helpful, and always responds quickly. She has helped me organise many wonderful trips and visas. She always makes sure that everything runs smoothly. Whenever I need travel advice I always contact her. She is usually happy to help in any way she can.

nomm on Hoang Yen Travel Agency
May 6th, 2017 at 4:42 am

Maria is the absolute best!
Having her help throughout my time in Vietnam has been a godsend. I have organised many tours and transportation with this agency and have had a brilliant experience each time. Any questions are answered quickly and clearly and with a super friendly attitude!
Maria goes above and beyond for each customer, and always checks to make sure you're happy with the arrangements. I have recommended her to many friends and family and will continue to do so.

fizzy4 on HJC Helmets
April 29th, 2017 at 12:34 am

We love HJC helmets. Anyone know where the showroom is now- we couldn't find it!

Miepy2702 on Asian Tigers Mobility
April 28th, 2017 at 5:02 am

E-mailed once , called twice . I was told to leave my email , to leave my phone number and to send an email to a different address as the website was 'down' . I was moving house in Hanoi . All in all , no help , no service . A strange experience .

TommyNam on Westlake-Physio Center
April 25th, 2017 at 6:48 pm

Sinh and Eric have been working on my old man 21 year old body for over 3 years now. I really abused my body physically and mentally through sports and other extreme activities. Through all this time I have learned more about physiotherapy than your average practitioner of this art. I am able to walk and do activities to my hearts desire - without pain and new found strength with the education of my own body and mind that Eric and Sinh provide. I find my therapy in going here. They teach Awareness of our own bodies. They practice techniques and arts and explain to you everything that they are doing in the process with clarity. Often when I am travelling abroad suffering with nerve impingement, concrete-like trapezius muscles, jammed up deltoids, hip impingement and chronic pain in L4-L5 and all the other L's... I wish I could fly back home and get treatment from the 'golden hands of Vietnam'

Miepy2702 on Sunshine International Cooperation
April 25th, 2017 at 2:30 am

This company are beyond a joke . They throw around words like IELTS and full-time with no further information and offer wages that are frankly a disgrace.

I feel sorry for any school or students who have paid them money . They look for the cheapest possible option and just hope it works with no care whatsoever in the education of their clients . I was offered a position of 25 hours a week for teaching 'IELTS' with no more information other than that . They should not be allowed to offer courses with which they have no knowledge of . The level of incompetence shown by SIC is a new low , even for me after working with many wonderful companies and schools in the past . I honesty hope they are shut down because they have no right to make money from education .

CharlesH on Uma (The Manor)
April 21st, 2017 at 12:15 am

E-mailing didn't work but contacting them on Facebook did. Sent a guy round to fix it. Arrived within 5 minutes of the appointed time. Office chair now fixed. Cost VND50,000.

[Furniture is OK but they have absolutely no interest in after-sales service. I bought an office chair and the plastic fitting for one of the feet has broken. I can't even get them to answer :(]

johnspud on Hong Ngoc Hospital (Yen Ninh)
April 9th, 2017 at 10:06 am

I really was just guessing and self medicating my problem, but Hong Ngoc gave me excellent care today. Yes, somewhat of a problem with language, but I feel my diagnosis was top notch. I feel I picked the best medical option for me today.

tealeaf on Lan Anh Tailoring
March 26th, 2017 at 11:10 am

Lan Anh is the best tailor I have met in Vietnam. She made three perfect copies of my favorite pair of short pants — and she finished the work by the agreed upon deadline. I tried them all on and was overjoyed to discover that they fit perfectly and that she had not made a single mistake! And on top of that, her prices are very reasonable and she is very friendly. I will certainly go back to her in the future, and I will highly recommend her to all of my friends who are in need of a tailor. Thank you, Lan Anh!

margaretvan on Omamori Spa
March 20th, 2017 at 11:17 am

This was the best massage I had in a long while ,the masseur was very professional and the envirment very relaxing .
I would sugget that you book before you go though, this place is very popular.

johnspud on Peony Coffee
March 19th, 2017 at 5:03 am

Just plain excellent Vietnamese coffee (even the ice is made from espresso).

Fitmaster on California Fitness & Yoga Center - Hai Ba Trung
March 13th, 2017 at 4:58 pm

It's very good place and awasome fitness center to workout



Nghisy Tample
Nghisy Tample on Little Plumfield
March 9th, 2017 at 6:35 am

This is really just a thank you and to let others in our situation know that Little Plumfield is out there.

Being a local hire, no one is going to pay for schooling my kids but me. That means that international nurseries and kindergartens are out.

We're Vietnamese/western couple and while Little Plumfield has vague pretensions about being international, I'm actually very happy that it is predominantly Vietnamese. We speak English at home mostly so it's good for our little one to speak Vietnamese during the day.

There is some token English learning but basically as toddlers I'm more than happy for them to have fun, be cared for and learn how to play and relate to other kids. Anything else is a bonus.

Above and beyond the basic price of international nurseries, every other place I checked out insisted on various add-ons that were frankly insulting. It's wrong to have to pay a non refundable "holding" fee and then another "processing fees". Not to mention further costs for books and even the upkeep of the building.

Little Plumfield is very affordable. Also, what it has over other international nurseries is it is a reliable source of childcare. Public holidays aside it is always open and it's open office hours as it understands that parents have to work.

Our little one loves it there. I love watching her at home time (before she sees me). During the day she's fed, nappy changed regularly (and they're in the process of potty training her). If we have any special requests in terms of diet etc - they'll encompass it.

I don't need her to be prepared for school or have lesson plans - she's a kid. I just want her to be happy and continue her natural progression. It's just amazing to see her start to chatter in Vietnamese and English.

Every last member of staff is friendly and approachable and extremely helpful. I always come away from LP smiling.

I imagine that Little Plumfield wouldn't to be all internationals' taste - just as I'm sure there's lots of places that will tell you that what they provide is absolutely vital but at LP, our toddler is happy, clearly learning and developing and it's just brilliant to know we have no concerns when we're working during the day.

In short, if you're a mixed couple or indeed a wholly foreign couple who have no qualms about your little one learning Vietnamese then I can't recommend it enough.

Huge thanks to all the staff at LP.

Sorenhigh123 on E-connect Vietnam
March 8th, 2017 at 8:49 am

I had a stressful, but thankfully limited experience with e-connect. Things started off badly. The provided housing located above and behind the office is anything but ideal. No privacy and very noisy. I’ve been teaching in Asia for a few years and cockroaches and rats are common, but our building was filled with them. Doors have chewed holes and packs of rats were regularly spotted in the kitchen and bathrooms. The shared bathrooms were dismal. Toilets with no seats, we had a single working shower with warm water for 10 people located on the same floor as a classroom. It was a bad joke.

Everything about them was haphazard. The evening after arriving in Vietnam, I was teaching classes. I was provided with no instruction, expectations, or even a simple guide. I had a full schedule my first week. They just have a pretty disorganized way of doing things. With the exception of a single teacher, no one was interested in explaining the text books despite repeated requests. The only feedback received was after an observation. It basically consisted of negative comments about my teaching. When I asked the observing manager what to change, he just questioned my experience as a teacher. Then proceeded to tell me I must not have experience in classrooms.

The office staff and teachers were obviously tense. There were ongoing problems with receiving pay on time or the full contracted amounts as promised. Don’t get me wrong, the staff and teachers were extremely friendly, but obviously distracted. The schedules were chaotic and the other teachers and myself received little support or help.

The lack professionalism was overwhelming among management. When The director threatened teachers with police action for leaving and a $500 fine despite no contract ever being signed, this was the final straw for me. Avoid them. If an offer is too good to be true, it usually is.

fizzy4 on One Dental Clinic
March 7th, 2017 at 10:26 am

We have lived here for many years and we have tried a wide range of dentists. One dental is by far the best dentist we have found! For my children, the dentists are truly amazing in handling kids and calming their anxiety. They really take the time to work with kids, and do an excellent job. .. for adults too! We could not be happier with one dental! All of the staff are truly wonderful.

sebkor on Westlake-Physio Center
March 1st, 2017 at 6:07 am

I injured my knee pretty badly while climbing at the gym one evening. Following a call from the gym manager, Eric came straight to the gym, despite it being 9pm. My leg refused to straighten and he immediately diagnosed it as a long-term compound injury and that a large amount of scar tissue was blocking my knee joint. He and his wife Miin treated me about three times a week for the following two and a half months, with a mix of massage, acupuncture, stretching and strength/conditioning exercises. The treatment was fully planned out to first manage my pain and then deal with the root cause of the injury (hip misalignment). I really appreciated the way Eric and Miin always explained the reasons behind what they were doing and what each aspect of the treatment is designed to do. I have now recovered full mobility in my leg and am following a stretching/exercise plan to get back to full fitness.

I would definitely recommend them and will go back if i ever need more treatment.

SimonSpriet on Thu Giang 2
February 22nd, 2017 at 6:02 am

Stayed there during 7 nights in January 2017 right after my arrival in Hanoi. It looks to be one the cheapest places in the Old Quarter for a single room.

Atmosphere is quiet. good sleep I had.

- 2 nightsx226K VND (10US$/night): Large room

Smaller room (~ 7US$/night)
- 4 nightsx158K VND
- 1 night@157K VND

Laundry costed me 32.5 K VND for 1.2kg of clothes.

hartley on Kinderworld International Kindergarten (Hanoi Towers)
February 22nd, 2017 at 2:54 am

Indeed I don't want my kid to study inside an office building amidst noisy busy city center; but the fact that he loves going to school everyday is much more important to me as a mother