June 29th, 2017 at 10:25 am
Yet again Mr Nam smashed the visa ball out of Vietnam Stadium. Two 6 month visas at short notice. Min fuss. Excellent communication and although it was 11th hour and this makes you fret....DON'T. If Mr Nam says he can do it....he will . If he cannot he will also tell you. If i could get this service on every aspect of my life every day.....NIRVANA
June 29th, 2017 at 8:18 am
I was one of 9 people for lunch. I had to ask the waitress to come over to take my order. I waited 20 minutes for my order of paneer tikka lucknawi (85k), plain nan (28k) and masala tea (35k). The paneer and veggies were burnt! The nan was okay, but the masala tea was plain and only ½ of cup! I had to ask the waitress to come over and give me the invoice/bill. I recommend finding a different Indian restaurant.
June 14th, 2017 at 11:13 am
I love this new clinic in the neighborhood. Very friendly and accommodating staff. Some of them speak English so it's pretty easy to communicate. Facilities are new and the place is very clean. And most importantly, services are reasonably priced. Highly recommended!
June 2nd, 2017 at 3:35 am
I have worked for MIC for over two years now in that period I have been placed In some great Teaching positions and truly have been able to enjoy real Vietnamese culture all that aside , I have enjoyed working for MIC they have always paid me on time or in advance if I have ever needed any help ! They supplied me with a 125cc scooter that was great when I first started teaching for them in Hanoi even though I only had minor experience I was placed in a position two days after my initial interview .I've read some bad reviews about the company , as usual there are two sides to a story such as teachers getting drunk and missing classes or taking money in advance to help them and then leaving the company with no notice all of which are breaking your contract so read the contract carefully if you don't like it talk to them or don't sign it , I have worked for other companies in Vietnam where you only receive 1000us at the current rate but pay your own accommodation and I have met teachers in Dong Hai who only receive 800us but with accommodation and they think I'm receiving great money but Dong Hai is beautiful so they are happy, I'm receiving 1450us at the conversion of 21000 dong a month but no accommodation costs so I'm very happy over all with MIC they have helped me always and never refused time off when I've needed to take off for family reasons as long as they have some notice in advance . I believe if you want to teach in Vietnam away from the cities is the best way to meet and be immersed in the culture , I have worked two school years at the same secondary school thanks to MIC and will be going back for a third after the summer holidays because they are the most wonderful teachers and friends I could have ever hoped for , schools this big and away from major cities will only hire you through companies such as MIC or centers , you cant just walk in off the street . I will continue to work for MIC for future years ! so read you contract properly no matter who the company is if you break your contract and they revoke their sponsorship you could be asked to leave or even banned from Vietnam in some cases by immigration .
Best regards Mr John Terry
June 2nd, 2017 at 2:47 am
A friend of mine put me in touch with Yen and I'm so glad she did, I travelled around Vietnam for seven weeks and she booked trains, buses and taxis for me whenever I needed them. She had great advice for places to visit wherever I went and brilliant suggestions for accommodation too. Her advice on the cheapest and fastest routes was so helpful and she is always quick to respond. The best and most cheerful travel agent I've come across in Vietnam, I can't recommend her enough!
May 27th, 2017 at 2:26 am
Quality is acceptabel, price OK (not cheap!) but customer service shall be improved! Why they never manage to deliver on time?? Either way too late or too early! At least inform me when you are 40 minutes late!
No credit for being socially responsible. If you charge high rates then please deliver high quality incl. service!). I will order again but will look for other options as well!
May 23rd, 2017 at 4:03 am
I've been in Hanoi for a little over 3 years and there's no other visa service that I used than Miss Ly's. I highly recommend her to anyone. She's prompt with her replies, efficient with her solutions and highly professional. A remarkable agent. Also, her customer service is top notch. I've never had a problem with her services. She's also a really good person. There's no other place I would go to for my visa needs. Thanks, Miss Ly.
May 22nd, 2017 at 10:43 pm
I've benefited a few times from Miss Ly's excellent services and intend to continue the relationship in the future. I'm happy with her level of English, thrilled with her competency in completing her work in a timely manner, and thankful for her very good customer service skills. I've never had any problem with the product. I recommend her.
May 21st, 2017 at 11:25 am
We first met Ms Ly for a visa renewal assistance 4 years ago, and we liked her right away because she was easy to talk to, offered a reasonable price, and generally very helpful.
Since then we have always come to her to help book tours for my family and friends. She would always tailor her tour suggestions based on the group's needs (ie elderly, young adults, children, couples). It was always easy to call her for any issues before, during, and after the tour.
She's very honest and trustworthy. We highly recommend her.
May 15th, 2017 at 6:14 am
Where to start....
No water in the gym is massively annoying. Just one water pump per gender - hidden away right in the back of their changing rooms. So if you want to refill your bottle you have to leave the gym and go all the way back there. Several weeks after opening this hasn't changed. Presumably they want you to buy water bottles from reception instead.
Still no TV channels on the running machine. First week they said they hadn't hooked them up yet. Weeks later they still haven't.
But what they do have which are, of course, working just fine - are screens playing adverts on a loop. They drive me insane.
The music. Oh god the music. The first time I was there they played the same song over and over again till I asked them to stop. Yesterday they played 45 minutes solid of Ed f*cking Sheeran whine. Played at levels louder than anything you can achieve on your own headphones. You cannot avoid it. I've never understood the need to play music when everyone is wearing headphones to try and block it out. It's loudest in the changing rooms. Who needs music in changing rooms?
I keep politely asking them to turn it down and they say yes. But don't. Even if I am the only one in the gym. Also you are constantly reminded that classes are about to start as a loud speaker shouts at you to join in. Speakers are placed every couple of meters so it's impossible to escape and there is no quiet part of the gym.
What else? You have to bring your own padlock for your gym locker. I'm currently on a try before you buy month free membership and I have to bring my own towel and fill out a form each time to re-enter all the details that I already gave them as part of the signing up. The towel thing is laughable - as if I'm an international towel thief going to vast lengths to join gyms just to steal their towels.
Beyond that (and the Trump-esque decor) - it's just the same old thing of bored staff looking at phones. The guard permanently stationed in the changing room (despite us all having to bring our own locks) - sits there reading his phone hidden inside his hat. Why not just ask staff to not use phones during work hours?
The other point is the parking. Okay, so the building is not finished but that vast steep ramp into the underground parking is a death trap on a bike. Also there is no lift so you have to go up and along various concrete corridors with wires hanging out of the walls and constant drilling.
In general it's just not a pleasant experience. It adds to stress rather than removes it. I hope they'll see sense and sort out the worst of it - particularly the music. Can't we have a quiet zone? Then I can consider becoming a permanent member.
Two stars because actual equipment seems decent - it's just the rest that needs work.
May 12th, 2017 at 2:58 pm
I just returned from a one-week trip to North Vietnam that planned by Hoang Yen Travel Agency, I was thrilled with the hotels, tour, and local guides that Miss. Maria arranged for me at Hanoi & Sa pa & Ha Long Bay, when I told Miss. Maria where I want to visit and what kind of trip I prefer, she responded quickly and gave me the professional recommendations, she also arranged for local tour guides in Ha Noi which is exceptional, she provided information on local sites and culture that I could not have gleaned from a guidebook. My tour also included all transportation to/from airports as well as locally, and this proved to be convenient and comfortable as well.
I strongly suggest to give them a try on your next booking.
May 11th, 2017 at 5:33 am
The only reason I didn't give 1 star is that the treatment can be good sometimes.
You better have money if you want treatment in a reasonable amount of time. We had insurance, with "direct billing". We were made to wait so long that my wife collapsed in the hallway. We had no choice but to cough up close to $1000 for a deposit just to get her in a hospital bed. Vinmec is all about money- it's certainly obvious by the way we were treated.
Some of the doctors are great. But good luck trying to deal with billing or insurance. My friend had to wait 90 minutes just to pay a bill.
May 11th, 2017 at 4:02 am
I want to tell my recent story so that people can hear about Nick Veltre and his high level of dedication he gives to his clients.
I purchased health insurance for my wife and child. My wife developed a medical problem which was quite serious. We went to one of the international hospitals to get her admitted.
My insurance advertises that it is a "direct billing partner" with the hospital. This means that a person should be able to show the insurance card, receive a guarantee of payment and be admitted to the hospital without paying cash upfront.
The international hospital was so inefficient and very incompetent in regards to their insurance department and billing. My wife was waiting for hours at a critical time. She collapsed in the hallway. I had to pay a deposit of 20 million VND. I didn't have a choice, my wife needed care. Luckily, I carry cash.
Nick Veltre was excellent. He was writing emails to the CEO of the insurance company and to the director of the hospital. He did not pull any punches. The hospital has developed a practice of grabbing cash from people who are in a desperate situation. The insurance company was also trying to weasel out of their obligation.
Nick wasn't having any of that. He was emailing nonstop for two days. The insurance company finally provided the guarantee of payment.
Nick then told us that we need to claim any expense 30 days prior to the hospital visit and 90 days after the visit. We didn't know about this practice, and we saved hundreds of dollars more.
Nick really had to go after the hospital and the insurance company to make them do what they were supposed to do!
Now, Nick is negotiating with a better insurance company to try and get my wife's condition accepted.
I highly recommend Nick Veltre and Regency International Insurace.
May 10th, 2017 at 4:33 pm
Highly recommended travel consultant in Hanoi. A must for any traveler in Hanoi. Super friendly and easily approachable. Whenever I need anything in Hanoi,I will always ask Yen, as she will find the perfect trip or solution to any of my traveling needs.
May 6th, 2017 at 7:59 am
Yen is amazing. She is super helpful, and always responds quickly. She has helped me organise many wonderful trips and visas. She always makes sure that everything runs smoothly. Whenever I need travel advice I always contact her. She is usually happy to help in any way she can.
May 6th, 2017 at 4:42 am
Maria is the absolute best!
Having her help throughout my time in Vietnam has been a godsend. I have organised many tours and transportation with this agency and have had a brilliant experience each time. Any questions are answered quickly and clearly and with a super friendly attitude!
Maria goes above and beyond for each customer, and always checks to make sure you're happy with the arrangements. I have recommended her to many friends and family and will continue to do so.
THANK YOU SO MUCH!!