For a long time, I had been receiving small ad messages on my cell phone. These were not SMS, but just adverts appearing from nowhere, and I had no idea of how to disable them. Of course, they appeared so often that my phone ran out of battery much faster, and sometimes even crashed.
I'm certainly not the only one having had this problem ; so, now that I finally found the solution, here it is, in the menus :
SuperSim > LiveInfo > Kich hoat > Tat dich vu
Then you should receive a text message saying (in vietnamese of course) that you won't receive LiveInfo anymore. That's it !
If you're still receiving something, you may try LiveInfo > Am bao > Tat am bao, though I'm not sure this one actually changes anything.
I'm on Vinaphone so I can't check this out. Go to http://www.mobifone.com.vn/web/en/
Look under the Online Services tab and the top option for Send Text. Spam SMS is listed in the dropdown menu but you need to be registered and logged in to see what iy says.
Might be useful and could also be a complete waste of time.
I just got an SMS from VINAPHONE saying:
(DV)Vinaphone welcome to the foreign customer help line 9192-International Call Centre which support English, Mandarin, Korean, Japanese. To reject advertisement, pls compose SMS iwth keywords "TC DV" and send to 18001091. Thankyou
So I sent my SMS saying TC DV to 18001091 and got back an SMS saying:
Quy khach da dang ky tu choi nhan thong bao tu VinaPhone ve dich vu moi. Khi co nhu cau nhan tin, xin gui tin DK DV hoac DK ve so 18001091
Which Google translated as:
You have registered to refuse to receive messages from VinaPhone new service. When that wish to message, please send a ticket from DK DV or 18001091
So, fingers crossed I have finally managed to stop all the spam SMS messages that VinaPhone kept on sending me.
For the record, I also found a useful way of checking your VinaPhone Pay as you go balance.
type in *101# and send it as a service command, you get back a service message with your remaining balance and the date it expires.
I thought that this info was good enough to resurrect an old thread, so I hope it is useful to everyone.
*101# Is the code to check your balance for Viettel, Mobi, and Vina at the least. I haven't used some of the lesser carriers yet, but I would assume it would be the same.
I use Mobifone and I find that the spam messages can be annoying, but they also let me know when there are promotions going on for the 50%-100% bonus for topping up on cards 50 and up.
and last note on this: after you hit Tat (turn off) another one of those messages (in Vietnamese) will pop up BUT this one you need to Accept because it's basically saying Do you really want to turn these off?
And I think it will then send a text message back to Mobiphone telling them stop sending them.
That's the theory anyway.
(me = Aussie iphone 3 on mobiphone)
Thanks to this thread, I was able to turn off the annoying spam messages. I have a Samsung E2550 with a pre-paid SIM (64K) from Mobiphone. Here's the menu entries:
Menu->Applications->Super SIM->LiveInfo->Bat/Tat D.vu->Tat (Turn off)
Choosing Tat did the trick.
I hope the people at Mobiphone who are responsible for instituting this feature eat sh*t and die. And this is a sincere wish.
Here are couple of useful links from Mobiphone's site:
Hope these help others.
By the way, I tried calling the English customer service line at Mobiphone (call 900, then punch in 311, then punch in 2 in response to "press 2 for English"). I was on hold for a long time, and the person who answered spoke Vietnamese! Once she understood I needed to speak to an English speaking agent, she transferred the call. I again was put on hold. When I finally talked to the English-speaking agent, I was not able to understand anything. Her English, as expected, was unintelligible, both in terms of accent and grammar. Don't waste your time seeking help from customer service.
PS: As is typical in Vietnam, she was using the word "maybe" a lot. She was saying "maybe you press ..."!!! I wanted to yell some sense into her, but then I remembered where I was.
Can anyone help with Viettel Phone? The spam is ridiculous. It pops up every two minutes and yes, depletes the life of my battery. I do not wish to here about news, promotions or any other information that they are sending me, as I only speak English so its not useful for me. Appreciate if you can help at all, I read on another thread to text HUY to 153.....that did not work.
Have you had a read through the thread and tried all the suggestions? I figure there should only be two processes to stop this. The first would be to turn of Viettel's equivalent of super-sim. This should be under the sim settings of your phone. As longh mentioned:
Tat= Turn off
The other way is to call customer care and tell them to turn off all extra services and marketing. If u can't speak Vietnamese, this is a pretty common request/issue so a Vietnamese friend/colleague should be able to help you with this very quickly.
Dear Everyone involved in solving this problem I am so happy and grateful that a solution was found. Seeing all those advertisements invading my lovely phone was slowly breaking me down to the level of an infant who had been denied his favorite chocolate bun for too long. And then, so suddenly, the advertisements were gone and I was just flooded and overwhelmed with joy. Here is a link for some comic relief to accompany the actual relief that comes when such a prodigious evil is negated